Local Phone Service

Lifeline Assistance

The Lifeline Assistance program is designed to make phone services available to qualifying subscribers who receive income-based benefits.

Lifeline Assistance is currently available to any qualifying subscriber participating in one of the following programs in Mississippi:

• Medicaid
• Food Stamps
• Supplemental Security Income
• Temporary Assistance to Needy Families (TANF)

Telepak Networks offers a recurring monthly credit of $13.50 for home phone service (residential local service) through the Lifeline Assistance program.

Read below for more information about Lifeline Assistance from Telepak Networks. For additional information or to sign up for Lifeline Assistance, contact Customer Care at 1-877-835-3725 (1-877-TELEPAK), or see Application for Lifeline Assistance & Link-up.

The Lifeline Assistance Program
Lifeline Assistance provides reduced rates under federal and state universal service programs to eligible customers for local phone service and installation.

Eligibility for Lifeline Service
Eligibility is determined by participation in one of the following programs: (i) Medicaid, (ii) Food Stamps, (iii) Supplemental Security Income (SSI), (iv) Temporary Assistance to Needy Families (TANF). Only one federally subsidized telephone is available per household, and is applicable to the primary residential connection only. Additional lines are not subject to the discounted Lifeline rates. Telepak Networks must receive satisfactory evidence of your participation in one of these programs.

Link-Up
Customers eligible under the Lifeline Assistance program may also qualify for connection assistance under the Link-Up program equal to half of the customary connection charge or $30.00, whichever is less. Link-Up customers are eligible for a credit for a portion of installation charges (if applicable) through the federal Link-Up program as described above.

Availability
Lifeline Service is available to new eligible customers as long as there is sufficient money in the Federal Lifeline funds to cover the discounted rates. In the event that the Federal Lifeline funds are not sufficient to cover new applicants in any given year, Telepak Networks will allocate any and all remaining surplus funds until all qualified Customers are covered. Telepak Networks may vary the credit or the number of included minutes as required by changes in federal or state universal service funding support.

For additional information or to sign up for the Lifeline Assistance or Link-up program contact Telepak Networks at 1-877-835-3725 (1-877-TELEPAK) or complete the Application for Lifeline Assistance & Link-up.